Privacy Policy

1. Information We Collect

We collect only the information necessary to provide the service. This may include:

• Your name and email address, where relevant
• Information about your use of the app or website (such as which items have been played or marked as favourites)
• Subscription and payment information (processed via a third-party provider)
• Any correspondence you send us

We do not collect or store your payment card details directly.

2. How We Use Your Information

We use the information we collect:

• To enable you to use the service
• To provide access to subscription-based features
• To understand how the app is used and make improvements
• To send you updates or communications you have asked to receive
• To respond to enquiries

We do not use your data for advertising or profiling. We do not sell your data to any third party.

3. Legal Basis

We rely on one or more of the following legal bases when we process your personal data:

• Performance of a contract (in providing access to the service)
• Consent (for optional features such as email updates)
• Legal obligation (where required to retain information for tax or accounting purposes)
• Legitimate interests (such as internal app performance analysis)

4. Third Parties

We may share data, where necessary, with a limited number of carefully chosen third parties who provide services such as payment processing, analytics, infrastructure, or support. These providers only receive the data required for their function and are contractually required to treat it securely and lawfully.

We do not share your data with advertisers or use it for advertising purposes.

5. International Data Transfers

Some of our service providers may process data outside the UK. Where this is the case, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other recognised transfer mechanisms.

6. Age Restriction

FaithWave is intended for users aged 16 and over. We do not knowingly collect data from anyone under the age of 16.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or to comply with legal or contractual obligations. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of it
• Withdraw consent where processing is based on consent
• Lodge a complaint with the UK Information Commissioner’s Office (www.ico.org.uk)

You can contact us at: eliot@faithwave.app

9. Subscriptions and Payments

Some content on FaithWave is free to access; other material may be available by subscription. Subscription payments are processed via a third-party provider. Hesperides Media Limited does not store or process your card details directly.

You may cancel your subscription at any time through the platform on which you subscribed (for example, through your App Store account).

10. Future Features

While FaithWave does not currently allow users to upload their own content, we may introduce such functionality in future. If so, additional terms may apply, and users will be required to comply with relevant usage and content guidelines.

11. Limitation of Liability

The service is provided “as is,” and while we make every effort to ensure its availability and accuracy, we do not guarantee uninterrupted access or error-free functionality. To the extent permitted by law, Hesperides Media Limited disclaims liability for any loss arising from use of the app or website.

12. Changes to This Policy

We may update this document from time to time. Any significant changes will be notified to users through the app or website. Continued use of the service will be taken as acceptance of the revised terms.

13. Contact

If you have questions about these terms or our handling of personal data, you can contact:

Hesperides Media Limited

85 Great Portland Street

London W1W 7LT

United Kingdom

eliot@faithwave.app